Delivery
The Lubricant Supplies delivery charges are calculated during the checkout process and can be viewed before completing your order.
Our Shipping Rates For UK & Overseas are based on the weight of the product being sent and the destination (delivery address).
Due to the nature of the goods we send, Lubricant Supplies always charges carriage on every order, and where applicable all carriage charges Include UK VAT @ 20%.
Lubricant Supplies calculates the carriage being charged based on the weight of the products being sent. The weight of oil works out to approximately 1kg per Litre - but this may differ per product.
Domestic Shipping
The parcels and pallets we dispatch are always sent via a tracked service and sent via a contracted courier (DHL, FedEx, DPD, Royal Mail etc) who will require a valid signature from a person, aged 16 years or older, as proof of delivery. If there is nobody available/present at the time of delivery, usually a calling card will be left by the courier advising if a further attempt is to be made, or giving contact details of the courier's local depot for you to make alternative arrangements.
Delivery to some remote areas (e.g. Scottish Highland areas and Channel Islands) may be longer and also may incur a small surcharge at the point of checkout.
If you have any concerns or questions regarding your order please contact us by emailing info@lubricantsupplies.co.uk or call our office at 0121 585 5920
International Shipping
We can ship to most places within Europe and around the world.
Please note: We cannot ship Products classed as Full Dangerous Goods or Dangerous Goods in Limited Quantities to international destinations, when sent by Air.
To see the shipping charge for your country, we recommend that you register an account and add the products you require to your basket. The carriage charge will be automatically calculated in the basket so you will be able to see the cost before you complete checkout.
Completing deliveries to some international destinations will incur an additional charge to the costs shown in the basket if the delivery address is classed as being outside the normal delivery area for your country.
Please note - that although we stock over 250,000 litres of Industrial Lubricants and Oils in our Warehouse, we can't stock every product range, so if you need to check the lead time of a product, please contact us on 0121 585 5920. Lead times will vary depending on product range and manufacturer.
As we are a UK based company and ship from the UK. We'd like to remind customer that deliveries to outside of the UK may incur duties charged upon receipt of the goods. It is the responsibility of the buyer to pay these duties and not Lubricant Supplies.
If you have any queries please do get in touch via email info@lubricantsupplies or by phone at 0121 585 5920 and one of the team will be happy to help and advise.